Terms of Service

Effective 29 September 2026

Review before publishing. This document was generated from a template and your company details. It is not legal advice; have it reviewed for your jurisdiction and business.

Effective 29 September 2026.

These Terms of Service ("Terms") are an agreement between Fortbit d.o.o. ("Provider") and the customer accepting them ("Customer") for the use of Payload Solutions (the "Product"). By creating an account, clicking to accept, or using the Product, Customer agrees to these Terms. If you accept on behalf of an organisation, you confirm you have authority to bind it.

These Terms consist of this Cover Page and the Common Paper Cloud Service Agreement Standard Terms, Version 2.1, which are incorporated by reference and available at commonpaper.com/standards/cloud-service-agreement/2.1. If the Cover Page and the Standard Terms conflict, the Cover Page controls.

Cover Page

Key terms

Term

Value

Provider

Fortbit d.o.o.

Product

Payload Solutions — the cloud service described at https://fortbit.hr and its documentation

Effective Date

The date Customer first accepts these Terms

Governing Law

Croatia

Chosen Courts

The courts of Croatia

Provider Notice Address

hello@payload.solutions

DPA

The Data Processing Agreement published at /legal/dpa, if any, is incorporated by reference

Security Policy

[Link to your security page, or "as described in the documentation"]

Insurance

[None / describe]

Order Form terms

Term

Value

Subscription Period

The billing period selected at checkout (monthly or yearly), renewing automatically until cancelled

Non-Renewal Notice Date

Cancel from billing settings any time before the end of the current Subscription Period

Fees

As shown on the pricing page and at checkout for the selected plan and seats; excluding taxes

Payment Process

Automatic payment by card through our payment provider, in advance for each Subscription Period; usage-based fees, if any, in arrears

Technical Support

Email support at hello@payload.solutions during business hours [adjust to your plans]

Use Limitations

The seat, storage and feature limits of the selected plan

Cloud Service

Payload Solutions

Software

Any client software or APIs made available with the Product

Documentation

The documentation published at https://fortbit.hr

Modifications to the Standard Terms

[None.] [Or list any clauses of the Standard Terms that are changed for this Product.]

Additional terms

  • Free plans and trials. Free or trial use is provided "as is" and may be limited, suspended or ended at any time.
  • Refunds. Fees are non-refundable except as required by law or expressly stated in the Standard Terms.
  • Changes. Provider may update these Terms; material changes are announced at least 30 days before they take effect, and continued use after that date is acceptance.
  • Consumers. If Customer is a consumer under applicable law, mandatory consumer protections apply and nothing in these Terms limits them.

Contact

Fortbit d.o.o.
Gradiščak 31A, 40313, Gradiščak, Croatia
Email: hello@payload.solutions
Website: https://fortbit.hr


The Standard Terms are the Common Paper Cloud Service Agreement v2.1, © Common Paper, used under CC BY 4.0. This Cover Page is an adaptation prepared by Fortbit d.o.o..